Shipping
Paintings – All orders of paintings will be dispatched within one week (assuming there is no COVID related lockdown) shipping time will vary depending on where you are in the world. I will process every order as quickly as possible, I would be able to do it faster, but for each picture I export outside of Turkey I have to get written permission and authentication from a museum. Orders within Turkey will be shipped faster.
All orders are carefully boxed, tracked, and insured. Paintings damaged or lost will be covered by insurance and the customer will be refunded or compensated accordingly.
If you want to order via a third party website (escrow) please order via my ArtMajeur account.
CUSTOMS CHARGES – Orders being sent internationally may incur import charges, buyers are responsible for these charges.
Merchandise – these products are print on demand and are normally printed and shipped within three days.
Returns policy
Paintings – I accept returns on items shipped by me (paintings) Items must be returned in their original undamaged condition (with postal insurance covering the value of the painting) within seven days of receipt and the buyer is responsible for the cost of the return postage and insurance.
merchandise – Items shipped by a third party (all of the merchandise). These items are printed on demand and as a result returns and exchanges are not supported if you ordered the wrong size, colour, or simply changed your mind. In the event of a damaged product or a manufacturing error a refund or replacement is offered.